Some of you will have seen the news story regarding the dirty and disgusting Accident & Emergency department at the QEQM in Margate. One person making a complaint about some issues. Yes there are bound to be minor issues, but when people are complaining about a non working vending machine, well sorry. If you are in A&E, depending on why you are there, the last thing you will be worrying about is a bloody vending machine.
The lady in question had gone to A&E with a nose bleed. Now I don’t know the situation regarding the nose bleed, it maybe because it didn’t stop bleeding, or maybe there was background issues. If this isn’t the case, why on earth is she going to A&E for a nose bleed. This is half the problem. People going to A&E for minor things that just do not need a visit to casualty. If the people who went to A&E with obviously unimportant issues that don’t need immediate treatment then it would mean that those people who do need the treatment, would get the treatment sooner and people wouldn’t need to wait.
Going back to the main point though, I have found myself visiting A&E on many occasion, both as a patient and going with a friend. On all those occasions, I have never seen the department looking dirty or miserable. The waiting area may have looked a bit drab but hey when I require medical attention, the last thing Im worried about is how things are looking. The main things on my mind are either myself being treated or the person I am with being treated and given the necessary treatment to recover from whatever the issue is.
The staff at the QEQM do a fab job, without having people picking and sniping. Hopefully they can just get on with the job without anymore grief.